"If you wanna watch the sunrise,the hotel is near "Zermatt Matterhorn Viewpoint.""
庫蒂亞 from Taiwan
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"We were delighted to have a corner room with two balconies and from one of them, we could see the top of the Matterhorn."
zoeboe1 from Canada
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"The room is nicely set up for travellers and we had a veranda that we could sit and enjoyed our tea."
Senna Mei San
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Rooms with Matterhorn Views
Hotel Phoenix offers 27 rooms with flat-screen TVs, satellite radio, telephones, safes, and hairdryers. Standard rooms measure 21m², superior rooms include bathtubs, and deluxe rooms span 28m² with coffee machines. Select deluxe rooms feature balconies with direct Matterhorn views. All rooms incorporate local wood and stone elements with soundproofing and parquet floors.
Breakfast and Lounge Bar
A glass-walled breakfast room serves a buffet with warm and cold dishes until 10:00 AM. The lounge bar features a fireplace and offers homemade gourmet snacks and appetizers. Lunch boxes are available for outdoor excursions upon request.
Ski and Wellness Facilities
The hotel provides a ski room with boot heaters and tuning services. Massages are available from trained staff. Free Wi-Fi extends throughout the property, and shower facilities are accessible after check-out. Baby cots and dog accommodations are offered.
Zermatt Access and Location
Located in Wiesti quarter, the hotel is a 10-minute walk from Zermatt train station and 2 minutes from Sunnegga Express. Bus stops for Matterhorn Glacier Paradise and Sunnegga-Rothorn lifts are 1-2 minutes away. Bahnhofstrasse shopping and dining thoroughfare is within walking distance. The hotel uses geothermal heating and is 80 km from Sion.
Mountain Excursions and Services
Gornergrat (3089m) offers views of 29 four-thousand-meter peaks, hiking trails, and winter ski slopes. Matterhorn Glacier Paradise (3883m) features a 360° viewing platform and glacier palace. The hotel provides plug adapters, personalized room consultations, and assistance with activity planning. Parking is available in Täsch with shuttle service to Zermatt.
Must-do experiences
Ride the Gornergrat Bahn for stunning views of the Matterhorn.
Savor raclette at Restaurant Schäxstüble-an authentic local delight.
Hike to the stunning Five Lakes Walk for breathtaking scenery.
Visit the Matterhorn Museum for fascinating local history.
Sample homemade Swiss chocolate at Läderach Chocolate Shop.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe Double Room
2 persons
26 m²
2 Single beds
Shower
Coffee machine
room details
Standard Double Room
2 persons
21 m²
2 Single beds
Shower
Coffee machine
room details
Superior Double Room
2 persons
22 m²
2 Single beds
Shower
Coffee machine
room details
Triple Room
2 persons
28 m²
3 Single beds
Coffee machine
Heating
room details
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Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Local history and culture showcased in this museum featuring the iconic Matterhorn and Zermatt's mountaineering heritage.
Mountaineer's Cemetery
11 minutes' walk
A poignant tribute to climbers who lost their lives, featuring ornate tombstones in a serene setting surrounded by majestic peaks.
St Peter's English Church
10 minutes' walk
A beautiful church known for its stunning architecture and peaceful atmosphere, offering services and events for visitors.
Photopoint Kirchbrucke bridge
10 minutes' walk
A scenic bridge offering breathtaking views of the Matterhorn, perfect for capturing memorable photographs.
Hiking to Hohbalmen
7 minutes' walk
Enjoy an exhilarating hike to Hohbalmen, featuring stunning trails and panoramic views, suitable for all skill levels.
Relaxation at Forest Fun-Park Zermatt
20 minutes' walk
A family-friendly adventure park with zip lines and suspension bridges, ideal for a fun-filled day of outdoor relaxation.
Cup's Italian Coffee house
11 minutes' walk
Charming coffee house serving authentic Italian coffee and delightful pastries, perfect for a casual lunch or snack.
Restaurant Whymper-Stube
10 minutes' walk
Warm ambiance with traditional Swiss cuisine. Signature fondue and raclette make it a must-visit for cheese lovers.
Zermatt Unplugged
10 minutes' walk
Annual music festival featuring live performances in an intimate setting, highlighting a mix of genres from local and international artists.
Vernissage
10 minutes' walk
Local bar popular for its vibrant atmosphere and occasional live music, making it a great spot for socializing and enjoying local brews.
Getting around
City Centre
Zermatt8 min
·
600 m
Airports
Sion Airport (SIR)116 min
·
76.9
km
Agno Airport (LUG)243 min
·
161.7
km
Train
Zermatt railway station6 min
·
500 m
Train2 min
·
100 m
Bus
Bus stop17 min
·
11.3
km
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 08:00-10:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Phoenix provides visitors with a free full breakfast.
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
28
Questions of the users
About Hotel Phoenix
How far is the hotel from the train station, and is it feasible to walk there?
15 January 2024
It takes about 10 minutes to walk to the hotel from the train station, or you can opt for an electric taxi which costs around SFr. 17.-- for two people each way.
Are there any refrigeration facilities in the rooms?
12 February 2024
There are no fridges or minibars available in the hotel rooms.
Is the cable car station within walking distance?
20 March 2024
Yes, the Sunnegga-Rothorn Paradise cable car station is approximately a 4-minute walk from the hotel.
Can guests use a microwave in the hotel?
10 April 2024
Unfortunately, microwaves are not provided in the rooms or for guest use.
Do the hotel rooms come equipped with hot water kettles?
5 May 2024
There are no hot water kettles in the rooms, but a Delizio coffeemaker is available for making hot beverages.
Is air conditioning available in the hotel room?
18 June 2024
Air conditioning is not available; instead, the hotel uses central heating, and windows can be opened for fresh air.
What are the options for accessing the public gym during my stay?
12 July 2024
Guests have free access to the public Kraftwerkfitness Zermatt gym from 08:00 to 18:00, featuring various machines across 350 m².
Are there any age restrictions for guests staying at the hotel?
22 August 2024
At least one guest must be an adult in each party. Thank you for understanding.
Can I access Wi-Fi in the guest rooms, or is it only available in the lobby?
30 September 2024
Free Wi-Fi is available throughout the hotel, including all guest rooms.
What happens if restrictions due to COVID-19 prevent me from reaching the hotel after I book?
10 October 2024
The process depends on whether the reservation is prepaid or payable at the hotel. It's advised to consider travel insurance that covers COVID-19 related cancellations.
Is it possible to check in late at night, such as around 9:30 PM?
15 November 2024
Checking in at 9:30 PM is possible, but please provide your name or reservation number to arrange for your arrival.
Are pets allowed in the hotel?
25 December 2024
Yes, dogs are welcome at the hotel.
Can luggage be stored after check-out, or are there shower facilities available?
5 January 2025
Guests can take advantage of post-check-out shower facilities.
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